Privacy Policy

1. Introduction

Wonder Wallz values the privacy of every customer and is committed to protecting any information that is voluntarily shared with us through our website. This Privacy Policy explains what information we may collect, how it is used, and the steps we take to protect it.

2. Information We Collect

At present, Wonder Wallz does not require customers to create an account and does not maintain a backend database for storing customer information. The only information customers may voluntarily provide includes:

• Name
• Email address
• Phone number
• Delivery or installation address
• Product dimensions
• Project notes
• Images or artwork uploaded for custom products
• Any information shared through enquiry forms, WhatsApp, email, or phone calls

3. How We Use Your Information

Any information provided to us is used solely for purposes such as:

• Responding to enquiries
• Preparing quotations
• Processing orders
• Manufacturing custom products
• Scheduling deliveries
• Scheduling installations
• Customer communication
• Providing after-sales support

We do not sell customer information. We do not rent customer information. We do not use customer information for unsolicited marketing.

4. Data Storage

At present, Wonder Wallz does not maintain a customer database through this website. Information submitted through the website is used only for handling enquiries and orders.

Customer information may be retained in business communications such as email or WhatsApp, but only for the purpose of fulfilling customer requests and providing support.

5. Third-Party Services

Wonder Wallz may share only the minimum necessary customer information with trusted third parties when required to complete an order, including:

• Courier and logistics partners
• Installation teams
• Service providers directly involved in fulfilling the customer's order

Information is shared only when necessary to fulfil the customer's order.

6. Cookies

Our website may use essential cookies and basic analytics to improve website performance and user experience. These cookies do not personally identify visitors.

If additional analytics or advertising tools are introduced in the future, this Privacy Policy will be updated accordingly.

7. Data Security

Wonder Wallz takes reasonable administrative and technical measures to protect customer information. However, no method of electronic communication or internet transmission can be guaranteed to be completely secure.

8. Customer Rights

Customers may contact Wonder Wallz at any time to:

• Ask questions about their information
• Request correction of inaccurate information
• Request deletion of information, where legally permissible

9. Changes to this Privacy Policy

Wonder Wallz reserves the right to update this Privacy Policy whenever necessary. The latest version will always be published on this page with an updated revision date.